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  Business Services | Personal & Student Services
Office of the CIO  |  IT Strategic Plan

Online Troubleshooter for OIT Services:

Telephone Key Pad is Not Working

Please try the following troubleshooting tasks for this repair:

  • Business customers, if the keypad on your phone is locking up, unplug the electrical cord from the phone; then, plug the cord back in to see if it clears the problem.
  • Business customers, if you have a phone that allows you to enable or disable the keypad through programming options, make sure that the keypad is enabled. For additional assistance, refer to the instructional manual for your telephone. If you have a leased OIT business phone, click here for user instructions.

Click here if your repair problem has been resolved.
Click here to open a repair ticket.

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