Telephone Services for
South Campus Gateway Apartments
OIT is a department of The Ohio State University and the contracted provider for telephone, cable TV and high-speed data services for residents living in South Campus Gateway Apartments.
Local telephone service is included in your apartment contract. Local service includes unlimited campus and local calling, and 9-1-1 access. Telephone jacks in your living room, kitchen and bedrooms are already active with the same telephone number upon moving in. To acquire your telephone number, call 2-7777 from your apartment telephone. You will need to provide your own telephone equipment.
The following standard features are also included as part of your local telephone service and do not need to be ordered: call waiting, three-way calling, caller ID, last number redial, and call forwarding universal. Long Distance Service and several optional telephone services can be ordered from our office for additional fees.
Telephone Equipment Needed
You will need to provide your own telephone equipment. Our office provides you with touch-tone dialing service. A touch-tone telephone will work best. Telephones that have pulse or rotary type dialing will also work. However, some features will not work when using either rotary or pulse type telephones. If you have questions about which type of telephone equipment will work in your Gateway apartment, contact Customer Service at 614-688-HELP (4357) for assistance.
NOTE: Cordless telephones will work in most locations if they are programmed correctly. Refer to your equipment's manual to properly program your phone.
This standard feature allows you to answer a second incoming call while temporarily placing the first call on hold. While talking with the first caller, you will hear a beep tone in your ear. Simply press your telephone switch-hook. This will place your first caller on hold and connect you to your second incoming caller. Press your switch hook again to be reconnected with your first caller.
Three-Way Calling
This feature lets you talk with up to two other parties at the same time. While on an existing call, quickly press your telephone’s switchhook. You will then hear three beeps followed by dial tone. Then, dial the phone number of the second party. When the third party answers, press your telephone’s switchhook to connect all three parties. If you hear a busy signal or fail to connect, press the switchhook twice to return to your original call.
Caller ID
This standard feature displays the telephone number of the person calling you before answering the call. Caller ID offers number only identification for local calls and requires either a special Caller ID telephone or box to display the incoming caller's number.
Last Number Redial
You can redial the last number you called from your telephone by simply dialing ##. Last Number Redial cannot be used for redialing a long distance number if an authorization code was used.
Call Forward Universal
Call Forward Universal allows you to program and route all calls to another telephone number or a voice mailbox. Calls are routed before the telephone rings. When activated, Call Forward Universal takes precedence and overrides any other call-forwarding feature you may have such as Call Forward-Don't Answer. To activate, press *71, wait for the dial tone, and then dial the number where you want calls to forward. (Refer to your dialing instructions for how to dial the number) To deactivate, press *70.
